Vacany for Manager IN & VAS in Airtel Nigeria

Airtel Nigeria is recruiting to fill the position of Manager IN & VAS.

Job Title: Manager IN & VAS

Code: 7022

Location: Lagos

Job Function:
Participate in evaluation of design from IN and VAS Vendor and primarily responsible for coordination of resolution of operational problems on IN and VAS with Managed service provider with a view to ensure that services to customers are not impaired at all times.


Principal Accountabilities

• To ensure IN and VAS deployment as stipulated in Annual Operating Plan (Financial& Strategy)
• Prepare CAF, Requisition Request for all IN and VAS projects
• Create Project Tracking Systems and ensure continual improvements in Business Model.
• Monitor and enforce valuate all Service Level agreements, partner with all stakeholders to achieve positive customer experience and optimize costs
• Speed of Resolution of IN/VAS issues (Customer)
• Ensure that operational issues on IN&VAS are resolved within SLA with Vendors
• Escalate operational issues that are not resolved within SLA
• Provide statistics of downtime from time to time
• Participate in weekly operational meeting

Qualification
University degree in Engineering.
Professional qualification in Project Management Techniques

Application Closing Date
16th July, 2012

How To Apply
Interested candidates should:
Click here to apply